Privacy Policy

  1. Basics

This privacy policy applies to the online shop a-deli.de A- Deli of MWS Import Export GmbH .

Thank you for your interest in our company. We take data protection seriously.

You can use our website without providing any personal data. If a data subject wants to use our company’s services via our website, it may be necessary to process personal data. If the processing of personal data is necessary and there is no legal basis for such processing, we will always obtain the consent of the data subject.

The processing of personal data (e.g. name, address, e-mail address, or telephone number of a data subject) shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to us.

With the following data protection declaration, we would like to inform the general public about the type, scope, and purpose of the personal data we collect, use and process. This data protection declaration also informs data subjects about the rights to which they are entitled.

As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection possible for personal data processed via our website. However, data transmissions via the Internet can always contain security gaps. 100 percent protection cannot therefore be guaranteed. Therefore, any data subject can of course also transmit personal data to us alternatively, e.g. by telephone.

  1. Definitions

This privacy statement is based on the definitions used by the European legislator for directives and regulations when issuing the GDPR (Article 4 GDPR). This privacy statement is intended to be both easy to read and easy to understand for everyone. To ensure this, we would first like to explain the terms used. The following definitions are used in this privacy statement, among others:

  • “ personal data ”: any information relating to an identified or identifiable natural person (hereinafter “data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person;
  • ‘ data subject ’: any identified or identifiable natural person whose personal data are processed by the controller.
  • ‘ processing ’ means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction;
  • ‘ Restriction of processing ’: the marking of stored personal data with the aim of limiting their future processing;
  • ‘ profiling ’: any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements;
  • ‘ controller ’: the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law;
  • ‘ recipient ‘: a natural or legal person, public authority, agency or other body to which personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be considered recipients; the processing of those data by those public authorities shall be carried out in compliance with the applicable data protection rules and in accordance with the purposes of the processing;
  • ‘ third party ’ means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons authorised to process personal data under the direct authority of the controller or processor;
  • “ Consent ” of the data subject means any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data concerning him or her.
  1. Collection and storage of personal data and the nature and purpose of their use
    a) When you visit the website

You can generally use our website without revealing your identity. When you visit our website, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a so-called log file. The following information is recorded without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the retrieved file,
  • Website from which access is made ( referrer URL),
  • browser used and, if applicable, the operating system of your computer and the name of your access provider.

We process the above data for the following purposes:

  • Ensuring a smooth connection to the website,
  • Ensuring comfortable use of our website,
  • Evaluation of system security and stability as well as
  • for other administrative purposes.

The legal basis for data processing is Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. Our legitimate interest follows from the purposes for data collection listed above. Under no circumstances do we use the data collected to draw conclusions about you personally. In addition, we use cookies and analysis services when you visit our website.

Further details can be found in sections 6 and 8 of this privacy policy

  1. b) when using our contact form

If you have any questions, we offer you the opportunity to contact us using a form provided on our website. You must provide a valid email address so that we know who the request came from and can answer it. Additional information can be provided voluntarily. It is your free decision whether you want to enter this data in the contact form.

The data processing for the purpose of contacting us is carried out in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR on the basis of your voluntarily given consent.

The personal data we collect when you use the contact form will be automatically deleted once your request has been processed.

  1. c) For orders via our website

You can either place orders as a guest on our website without registering, or register as a customer in our shop for future orders. The advantage of registering is that you can log into our shop directly with your email address and password in the event of a future order without having to enter your contact details again.

Your personal data is entered into an input mask and transmitted to us and stored. If you place an order via our website, we initially collect the following data, both in the case of a guest order and in the case of registration in the shop:

  • Salutation, first name, last name,
  • a valid email address,
  • Address,
  • Telephone number (landline and/or mobile)

This data is collected

  • to identify you as our customer;
  • to process, fulfil and handle your order;
  • to correspond with you;
  • for invoicing;
  • to handle any liability claims that may arise and to assert any claims against you;
  • to ensure the technical administration of our website;
  • to manage our customer data.

As part of the ordering process, your consent will be obtained to process this data.

The data processing is carried out in response to your order and/or registration and is necessary according to Art. 6 Paragraph 1 Clause 1 Letter b of GDPR for the stated purposes for the appropriate processing of your order and for the mutual fulfillment of obligations arising from the purchase contract.

The personal data collected by us for the processing of your order will be stored until the statutory retention period expires and then deleted, unless we are obliged to store the data for a longer period in accordance with Article 6 Paragraph 1 Clause 1 Letter c of GDPR due to retention and documentation obligations under tax and commercial law (from the German Commercial Code, the German Criminal Code or the German Fiscal Code) or you have consented to longer storage in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR.

  1. Transfer of data

We will only pass on your personal data to third parties who are involved in the contract processing, such as the logistics company responsible for delivery and the credit institution responsible for payment matters. In cases where your personal data is passed on to third parties, the scope of the data transmitted is limited to the minimum required.

a) Transfer of personal data to

When paying by credit card via PayPal, we pass your payment data to PayPal (Europe) S.à.r.l. as part of the payment processing. rl . et Cie , SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”). PayPal reserves the right to carry out a credit check for credit card payment methods via PayPal. PayPal uses the result of the credit check in relation to the statistical probability of default for the purpose of deciding on the provision of the respective payment method. The credit report may contain probability values (so-called score values). If score values are included in the result of the credit report, these are based on a scientifically recognized mathematical-statistical procedure. Address data, among other things, is included in the calculation of the score values. You can find further information on data protection in the PayPal data protection principles:

https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Your personal data will not be transferred to third parties for purposes other than those stated above.

We will only share your personal information with third parties if:

have given your express consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR,

  • the transfer is necessary in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data,

there is a legal obligation to disclose data pursuant to Art. 6 Paragraph 1 Clause 1 Letter c of GDPR, and

is necessary for the processing of contractual relationships with you according to Art. 6 Paragraph 1 Clause 1 Letter b of GDPR.

As part of the ordering process, your consent will be obtained for your data to be passed on to third parties.

  1. Use of cookies

We use cookies on our website. These are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website. Cookies do not cause any damage to your device and do not contain any viruses, Trojans or other malware.

The cookie stores information that is related to the specific device used. However, this does not mean that we receive direct knowledge of your identity.

The use of cookies serves, on the one hand, to make the use of our services more pleasant for you. For example, we use so-called session cookies to recognize that you have already visited individual pages of our website. These are automatically deleted after you leave our site.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your device for a specific period of time. If you visit our site again to use our services, it will automatically recognize that you have already visited us and which entries and settings you have made so that you do not have to enter them again.

We also use cookies to statistically record the use of our website and to evaluate it for the purpose of optimizing our service for you (see section 8). These cookies enable us to automatically recognize that you have already visited our site when you visit it again. These cookies are automatically deleted after a defined period of time.

The data processed by cookies are necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 (1) sentence 1 lit. f GDPR.

Most browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a warning always appears before a new cookie is created. However, completely disabling cookies may mean that you cannot use all the functions of our website.

  1. Links to third-party websites

The links published on our website are researched and compiled by us with the greatest possible care. However, we have no influence on the current and future design and content of the linked pages. We are not responsible for the content of the linked pages and expressly do not adopt the content of these pages as our own. The provider of the website to which reference is made is solely liable for illegal, incorrect or incomplete content and for damages resulting from the use or non-use of the information. The liability of the person who merely refers to the publication via a link is excluded. We are only responsible for third-party references if we have positive knowledge of them, i.e. also of any possible illegal or criminal content, and it is technically possible and reasonable for us to prevent their use.

  1. Analysis and tracking tools

The tracking measures listed below and used by us are carried out on the basis of Art. 6 Paragraph 1 Clause 1 Letter f of GDPR. With the tracking measures used, we want to ensure that our website is designed to meet your needs and is continuously optimized. On the other hand, we use the tracking measures to statistically record the use of our website and to evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as legitimate within the meaning of the aforementioned provision.

The respective data processing purposes and data categories can be found in the corresponding tracking tools.

a) Google Analytics

For the purpose of needs-based design and continuous optimization of our pages

we use Google Analytics, a web analysis service provided by Google Inc. (https://www.google.de/intl/de/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter referred to as “Google”). In this context, pseudonymised user profiles are created and cookies (see section 5) are used. The information generated by the cookie about your use of this website, such as

  • Browser type/version,
  • operating system used,
  • Referrer URL (the previously visited page),
  • Hostname of the accessing computer (IP address),
  • Time of server request,

are transferred to a Google server in the USA and stored there. The information is used to evaluate the use of the website, to compile reports on website activities and to provide other services related to website and internet usage for the purposes of market research and needs-based design of these Internet pages. This information may also be transferred to third parties if this is required by law or if third parties process this data on Google’s behalf. Under no circumstances will your IP address be merged with other data held by Google. The IP addresses are anonymized so that an assignment is not possible (IP masking ).

You may prevent the installation of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of our website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=de).

As an alternative to the browser add-on, especially for browsers on mobile devices, you can also prevent Google Analytics from collecting data by clicking on the aforementioned link. An opt -out cookie will be set that prevents your data from being collected in the future when you visit our website. The opt -out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt -out cookie again.

For more information on data protection in connection with Google Analytics, please see the following link in the Google Analytics Help:

https://support.google.com/analytics/answer/6004245?hl=de

b) Google Adwords Conversion Tracking

Conversion Tracking to statistically record the use of our website and to evaluate it for the purpose of optimizing our website for you. Google Adwords places a cookie (see section 5) on your computer if you have accessed our website via a Google ad.

These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of the Adwords customer’s website and

the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.

Each Adwords customer receives a different cookie. Cookies cannot therefore be tracked across the websites of Adwords customers. The information obtained using the conversion cookie is used to create conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.

If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this purpose – for example, by using a browser setting that generally deactivates the automatic setting of cookies. You can also deactivate cookies for conversion tracking by setting your browser so that cookies from the domain “www.googleadservices.com” are blocked. Google’s privacy policy on conversion tracking can be found under the following link:

https://services.google.com/sitestats/de.html

  1. Social media plugins

This website does not contain any social media plug-ins such as Facebook, X (formerly Twitter) or Google+. It only contains hyperlinks to the social networks. These networks therefore have no way of tracking your activities on our website.

  1. Rights of data subjects

You have rights with regard to the collection of your data. According to applicable law, we are obliged to inform you about these rights. The exercise and implementation of these rights are free of charge for you. You have the following rights in detail:

  • Right to information, Art. 15 GDPR

According to Art. 15 GDPR, you have the right to request information about your personal data processed by us. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected from me, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information on its details;

  • Right to rectification, Art. 16 GDPR

According to Art. 16 GDPR, you have the right to immediately request the correction of inaccurate or completion of your personal data stored by us;

  • Right to erasure, Art. 17 GDPR

According to Art. 17 GDPR, you have the right to request the erasure of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;

  • Right to restriction of processing, Art. 18 GDPR

According to Art. 18 GDPR, you have the right to request the restriction of the processing of your personal data if you contest the accuracy of the data, the processing is unlawful but you refuse to delete it and we no longer need the data, but you require it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR;

  • Right to data portability, Art. 20 GDPR

According to Art. 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller;

  • Right to withdraw consent at any time, Art. 7 Para. 3 GDPR

According to Art. 7 Para. 3 GDPR, you have the right to revoke your consent at any time. This means that we may no longer continue the data processing based on this consent in the future.

  • Right to lodge a complaint with a supervisory authority, Art. 77 GDPR

According to Art. 77 GDPR, you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or of our company headquarters.

 

  1. Right of objection

If your personal data is processed on the basis of legitimate interests in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided there are reasons for doing so that arise from your particular situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will implement without specifying a particular situation. If you would like to exercise your right of withdrawal or objection, simply send an email to: ( info@a-deli.de )

 

  1. Responsible for data collection

If you have any questions, requests for information, applications, complaints or criticism regarding our data protection, please contact the following responsible body:

A-Deli

MWS Import Export GmbH

Wholesale Market Hall Munich, Stand 13-15

Schäftlarnstr . 10

81371 Munich

Germany

 

The correct implementation of data protection is monitored by a data protection officer. If you have any concerns regarding the processing of your personal data, you also have the option of contacting this person directly.

A-Deli

MWS Import Export GmbH

Wholesale Market Hall Munich, Stand 13-15

Schäftlarnstr . 10

81371 Munich

Germany

 

12 . Up-to-dateness and changes to the privacy policy

This privacy policy is currently valid and is dated September 2024.

Due to the further development of our website and offers on it or due to changes in legal or official requirements, it may become necessary to change this privacy policy. The current privacy policy can be accessed and printed out at any time on our website using the following link: (Enter the link to your privacy policy here.)